Shipping & Returns
Shipping Policy
PROCESSING TIME
All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, standard domestic orders may take up to 4 business days (excluding Saturdays, Sundays, and Holidays) to process. After your payment is authorized and verified, Standard orders can still take 4 business days, Expedited orders can still take up to 3 business days, and Rush orders can still take up to 2 business days to process. This is just an estimate and doesn't include weekends or holidays.
FULFILMENT
Please allow 24-48 hours upon receipt of your order confirmation for your order to be processed. Once processed, your order will be forwarded to our carrier for shipment.
Cost of shipping your package will be determined by the pre-tax, post-discount value of your order. Please note, all shipping details are in business days.
INCOMPLETE ADDRESSES/ADDRESS CHANGES
Please write your complete address at the time of placing orders (including Buzz codes, Apt/Condo/Suite/House numbers etc.). If the address is incomplete at the time of the order is placed and /or if you require an address change, please contact our customer service team at sayhello@nathikarn.com Please note that orders with incomplete addresses or requiring an address change will face delays in reaching.
Return & Exchange Policy
Refunds by Mail are valid within 30 days from the original order date. Items must be returned unwashed, unworn, undamaged and with tags attached, accompanied by the invoice.
HOW DO I RETURN BY MAIL?
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A return form is included in each package.
3. Securely pack your merchandise, return form and invoice in a box, envelope or bag of your choice. Use original packaging if possible.
4. Once your package is ready, choose a mail carrier, pay for postage, and send to the address below:
NATHIKARN SWIM
1027 Millbourne Rd. E NW
Edmonton, Alberta, T6K 2K2